Business and Family Portrait Photographer
Common F.A.Q.
Call us directly for more information
1.
When will I get my images?
After you have made your selections from your Proof Gallery, we will begin post-processing on your files. At this time your job will go in a queue on a first come first serve basis. Completion could take between 7-14 business days depending on type of work and workload. Many times is less than this, but we encourage you to make your selections as soon as possible. If you need faster delivery, we offer rush processing for additional fees.
3.
Do you offer Digital Files ?
Yes. Our packages are all inclusive packs that contain the digital files according to your purchased session and also prints of different sizes and styles. Artwork is usually optional and can be purchased separately.
5.
Can you give a discount ?
Although we do not give discounts on our fixed packages, we do from time to time customize our offers depending on your particular needs. Ask for more information.
7.
How much do you Charge ?
Packages pricing along with what's included in them are listed under the specific category in the Booking Menu section of this website. You can reserve your session by booking your date directly on this website.
9.
How do I buy Art-work ?
If you decide to add Wall-Displays or Art-work to your purchase, we will generate a separate invoice or include in the current balance. The invoice is emailed to you. Artwork orders are then sent to the Lab for processing. We will give you an estimate of work completion depending on the type of work selected and workload at the time of purchase.
11
Do I need to use the entire number of service hours in my booking?
Our Services are considered up to the number of hours listed in your booked service. So the short answer is no. In the field reality could be a bit different, sometimes we are a bit under the exact X hours, sometimes we are a bit over. And that's OK. However, in certain cases if you reach a 15min threshold, we may ask you if you need us to stay longer and would like to contract an additional hour(s) of service, and most of the time this depends on the particular case.
2.
How do I make my selections ?
24-48 hours (excluding Sundays) after we finish your session, we will create and post a proof gallery online for you to access your images and select your favorites pictures as part of your purchased package. Instructions are emailed to you during this phase of the process.
4.
What if I buy Artwork ?
If you select to include Wall Displays or Art-work as part of your order, it will add additional processing times to the whole order. We will give you an estimate based on the type of work being ordered.
6.
Where is your Studio ?
We have moved, we now have a home garage studio set in Weston, FL . See contact page or email us for more details.
8.
How do I pay you ?
Bookings Reservations are taken online with a 50% deposit, with credit card.
The final invoice with remaining balance is emailed to you after the session and it is also processed online the same way.
10.
What if I want to print my own Artwork ?
Although our all inclusive packages do include the digital files, and those are given to you as part of your purchase, the files will in fact be good enough to reprint up to a size of approximately 8x10 without significant loss of quality. As a professional photography business we ask that if you need to print bigger enlargement or professional artwork, that you do come to us. We guarantee the work you get is produced with the higher quality possible that represent our standards in a manner that is in line with our professionalism.